Help

Clear answers when you need them.

Start with the task you are trying to complete: add a payment you expect, update money that has arrived, record spending, review your month or manage your account.

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Common tasks

Choose what you need help with.

Expected payments

Add a payment, update an actual receipt, understand partial payments and see what remains outstanding.

Expenses

Record money already spent, add upcoming expenses, organise spending categories and understand totals.

Budget & reports

Understand the month outlook, spending progress, charts and the 12-month money history.

Your account

Create an account, sign in, change your password, review your subscription and update your details.

Quick answers

The questions users are most likely to ask.

Direct Budget is designed to stay straightforward, so most tasks follow the same expected → received and planned → paid pattern.

What happens when a payment is late?

It remains outstanding so you can see that it may need follow-up. It stays there until resolved.

Can I record a partial payment?

Yes. Record the amount received and Direct Budget keeps the remaining amount outstanding.

Can I plan an expense before I pay it?

Yes. Add the planned amount and expected payment date, then update the record once the expense is paid.

Can I use more than one currency?

Yes. Your financial records can use multiple currencies even though Direct Budget subscription billing itself is in KES.

What if I forget my password?

Use Forgot Password on the sign-in page. If email is configured, you will receive a secure reset link.

Keep your money visible

Know what is coming in. Know what is going out.

Start with the payments you are already expecting and keep your spending in the same clear picture.